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أنشئ تنبيهًا وظيفيًا للوظائف المشابهة

الوصف الوظيفي

Role: ODD Team Leader - BBD
Location: Sharjah                       
Role Purpose:
Monitor and ensure that team is achieving their targets, proper reporting to the senior management regarding the progress.
    
Key Accountabilities of the role      
 


  • Monitor team performance and quality of work on weekly basis through checking team errors and work on reducing the discrepancy/rejection %.
  • Handle the emails received from the call center & CRU Department.
  • Handle the complains that are received & make sure to resolve within the agreed TAT.
  • Prepare the Team & RM Daily progress Report.
  • Share Data related to the ODD cases to the senior management regarding the progress.
  • Arrange to reactivate the AC Services in case of Completed ODD Cases.
  • Update the new cases in the Master & Team/RM sheets weekly basis, along with the updated columns that will shared by MIS team.
  • Update the data received by MIS on monthly basis.
  • Handling the services Blocking process.
  • Handling the excluding Exercise.
  • Handling the exemption process.
  • Handling the exit relation process.
  • Handling the service email as per scheduled timing.
  • Ensure to submit the assigned tasks with high quality of work.
  • Ensure to submit tasks with the agreed TAT.
  • Any other task assigned by leader or deputy to be handled with high dedication.
     

Specialist Skills / Technical Knowledge Required for this role:
 


  • Good knowledge of Products & services
  • Good knowledge of Service Policies & Procedures
  • Fair Knowledge of banking practices, regulations & risks
  • Good Knowledge of Anti-Money laundering regulations issued by regulatory authorities 
  • Knowledge of Anti-Money laundering regulations issued by the regulatory authorities 
  • Computer skills
  • Excellent Communication Skills 

لقد تجاوزت الحد الأقصى لعدد التنبيهات الوظيفية المسموح بإضافتها والذي يبلغ 15. يرجى حذف إحدى التنبيهات الوظيفية الحالية لإضافة تنبيه جديد
تم إنشاء تنبيه للوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.
تم إلغاء تفعيل تنبيه الوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.