Office Receptionist

The responsibilities of Receptionist include offering administrative support across the organization. She will welcome guests and greet people who visit the business. She will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a receptionist, she should have a pleasant personality, as this is also a customer service role. She should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations.

• Greeting and welcome guests as soon as they arrive at the office.
  
• Direct visitors to the appropriate person and office after checking their availability.
• Answer, screen, and forward incoming phone calls to the right people across all company locations in different countries.
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges if needed).
• Order front office supplies and keep inventory of stock.
• Update calendars and schedule meetings + reserve the meeting rooms accordingly.
• Support in arranging travel, accommodation and preparing vouchers.
• Keep updated records of office expenses and costs (petty cash vouchers).
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
• Managing courier services for receiving and sending packages and documents efficiently.
  

• Track record of work experience as a Receptionist, Front Office Receptionist, or similar role.
• Proficiency in Microsoft Office Suite (foundational level).
• Hands-on experience with office equipment (e.g., fax machines and printers).
• Professional attitude and appearance.
• Solid written and verbal communication skills (English and Arabic).
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• High school degree: additional certification in Office Management is a plus.
• Very important – English and Arabic eloquence.