Job Title: NOC Engineer with Incident Management
Experience
Job Summary:
We are seeking a highly skilled Network
Operations Center (NOC) Engineer with strong expertise in network
monitoring, incident management, and troubleshooting. The ideal candidate
will act as a bridge between Level 1 and Level 2 support (L1.5 role), capable
of independently handling network incidents, triaging critical alerts, and
performing initial troubleshooting of infrastructure and application issues.
The role involves extensive use of monitoring tools, effective triaging, and
communication with L2 teams for escalations. Knowledge of ITSM tool, preferably
ServiceNow
Mandatory Skills: NOC
Experience, SolarWinds
Key Responsibilities:
Required Skills and Experience:
Qualifications: