Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
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The Money Movement Solutions CEMEA - Business Planning, Operations and Sales Support – Manager will work closely with Visa’s VP, Head of Money Movement Solutions CEMEA to provide regional strategic support on all internal and external initiatives. This role will help drive the strategy and transformation of Money Movement Solutions CEMEA while collaborating with key members of the CEMEA Leadership Team, Global Visa Direct Team, and other stakeholders.
This role encompasses:
Strategy & Ops
Coordinating strategic business decisions around revenue generation, expense control, business optimization, investments, and resource allocation. Supporting the CEMEA Head of Money Movement Solutions Head, in the creation of a transformation agenda to make Visa Solutions the forerunner of money movement innovation Work closely with the head of Strategy & BPO for CMS CEMEA to support CMS/MM specific strategic GTM initiatives that drive overall function growth Scan market trends and provide insights on impacts and recommendations to our strategy and key initiatives. In close partnership with Finance and key business partners, leading annual operating plan and multi-year outlook process, and driving key strategic, financial, and operational activities by leading business reviews, scorecards, OKR planning, and regular OKR review. Proactively review all progress reports, updates, dashboards and highlighting areas that require attention Perform business analysis to produce insights to optimize and grow revenues
Sales and Account Management Excellence
Sharing sales goals across Money Movement and partnering client segment units, defining the optimal client coverage model, etc.
Strategizing and planning sales targets in accordance with multi-year strategic plans and annual operating plans
Optimizing sales and account management processes for efficiency, and providing training and development programs to improve the team's skills
Management of sales tools (MS Dynamics) and technology to aid the sales process
Monitoring and managing the team's performance, tracking progress against targets, and designing compensation and incentive programs to motivate the sales and account management teams
Orchestration of account planning process for organization. Helping account teams to identify upselling and cross-selling opportunities
Driving the execution of the annual Global Client Engagement Survey (GCES) to capture client feedback and coordinate corrective actions
Communications
Developing and maintaining established internal communications architecture such as all-hands, and newsletters to empower, align, and motivate
Coordinating and creating materials for key cadences such as regional and global MBRs, QBRs, All-staffs, Global and CEMEA LT sessions, and client councils/forums with the CEMEA Money Movement Leadership Team
Working with the partnering functions to collect key developments and highlights in preparation for meetings and discussions and prioritizing business topics
Serve as a liaison with Global Money Movement, CEMEA Business Strategy and Ops, Investors Relations and Communications team to provide information for Visa CEO, CFO, President, and Investment Community forums and reports.
Proactively seek “success stories” across CEMEA Money Movement organization to communicate to CEMEA LT to promote the progress against scorecards or important milestones.
Execution and sales support
Organizing and prioritizing critical information, issues, and data to facilitate efficient decision-making
Delivering wide-range of strategic initiatives for the CEMEA Head of Money Movement Solutions
Managing specific deliverables for the Head of Money Movement Solutions, ensuring timely completion - these may range from ensuring that project actions are acted upon to addressing time-sensitive requests from senior management
Drive sales and account management by coordinating sales and implementation pipelines, focusing on XB Money Movement
Expedite time-to-revenue by identifying and removing roadblocks in the sales process liaising with Global and Regional XB Money Movement partners
This role sits at the intersection of multiple functions as a result organizational savvy and interpersonal skills are critical. This role works with other specialized Product groups, Financial Institution Sales, Merchant Sales, Regions, Operations, Technology, Risk, Data Science, Design, Marketing, Communications, Legal, Corporate Strategy, Interchange/Pricing, and Finance to coordinate and continue to build great products. The individual will be a thought leader in strategy and business growth with a proven track record of success in fast-paced environments with demanding timelines.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Basic Qualifications
• 3-5 years of work experience with a Bachelor’s Degree or an Advanced Degree (E.g., MBA or Masters in relevant field)
• Prior experience in management/business consulting or XB money movement business
Preferred Qualifications
• 3-5 years of experience with an Advanced Degree (e.g., Masters, MBA, JD, MD, PhD)
• Excellent problem-solving skills with a strong customer-centric mindset
• Demonstrated thought leadership and the aptitude to think creatively and identify new ways to innovate and differentiate products with evidence of tangible business results
• Passionate about what you do and fired up about the opportunity to transform payments working for the industry leader
• Possess a high level of professionalism to build business relationships, trust and respect with business partners and suppliers
• Strong team player, self-motivated and the ability to work independently at coordinating cross functional activities, obtain buy-in and elevate issues at critical junctures appropriately
• Excellent communication skills, including verbal, written and presentation necessary. Active listening skills required
• Proven project development experience
o Strong sense of urgency and experience driving to successful commercialization
o Ensure personal efforts are integrated and aligned with functional objectives
o Strong collaboration and influence skills to effectively lead cross-functional teams to drive initiatives to completion
o Take prompt, decisive action after analyzing relevant information
• Comfort leading and working closely with cross-functional teams required
• Visa and financial/payment industry knowledge a plus
• Diversity of thought and experience. Continually seeks new perspectives and feedback, takes an inclusive approach, and engages diverse points of view.
• High levels of learning-agility with a real interest in the fintech ecosystem and a ‘technology / digital-first’ approach.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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