Medical Sales Coordinator

Key Responsibilities:

• Order Processing:Process sales orders via email, phone, or online systems.
• Check data accuracy in orders and invoices.
• Ensure orders are fulfilled effectively and on time.
• Customer Service:Serve as a point of contact for customers with queries about products, orders, and deliveries.
• Handle customer inquiries and resolve issues promptly.
• Maintain and update customer records.
• Sales Support:Assist the sales team with administrative tasks such as scheduling meetings, preparing sales reports, and managing travel arrangements.
• Liaise with the logistics department to ensure timely deliveries.
• Support promotional activities and trade shows.
• Data Management:Maintain and update sales and customer databases.
• Develop monthly sales reports and analyze sales data.
• Communicate important feedback from customers internally.
• Coordination:Collaborate with other departments, such as finance and customer service, to streamline sales operations.
• Ensure sales targets are met and report any deviations.

Qualifications:

• Proven work experience as a Sales Administrator or Sales Support Agent.
• Hands-on experience with CRM software and MS Office (especially MS Excel).
• Understanding of sales performance metrics.
• Excellent organizational and multitasking skills.
• A team player with a high level of dedication.
• Ability to work under strict deadlines.
• Certification in Marketing, Sales, or a relevant field is a plus.

Skills:

• Strong communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Ability to build and maintain relationships.
• Proficiency in Microsoft Office applications.
• Goal-oriented with a track record of meeting or exceeding sales targets.

Work Environment:

• This role may involve occasional travel to attend industry events or meet with clients.
• The administrator will work in an office setting, collaborating closely with the sales team and other departments.