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Maintenance Team Leader - Systems (to be hired by Serco JV)


Khadamat Facilities Management LLC is a joint venture (JV) company formed to operate and provide Integrated Facilities Management Services to the new United Arab Emirates University in Al Ain.


Through focusing on and making best use of the main components of Facilities Management (People, Place, Process and Technology), Khadamat delivers a range of high-quality services to the UAE University. Our aim is to continue in what we are doing well and continuously improve.


Understanding the need to enable the University to focus on its core business (Teaching & Research), Khadamat is continuously innovating and delivering high quality services to the UAE University in line with the Project Agreement. To ensure the University expectations are met and exceeded wherever possible, Khadamat will be working with the university in the spirit of partnership.


All applications for these roles will be managed directly by the Khadamat team (Serco JV). Our platform is being used solely for advertising purposes. By applying to this role, you consent to the sharing of your application details with the Khadamat team.



Your Opportunity  


Khadamat are looking for a Maintenance Team Leader - Systems who will provide a professional service to ensure that all Building Services and Systems are maintained and operated to the required standards and control of Campus critical systems.


The ideal candidate should have extensive experience of the operation and maintenance of MEP/Building services specialist systems. These include but are not limited to BMS, Access Control, CCTV, Fire Alarm, Elevators , UPS ,Master Clock system, CBU units, Fire Suppression systems, Medical Gas systems etc with good communication skills and the ability to take on new assignments at short notice.


This role is part of the Khadamat team and will be based in Al Ain, UAE.


Key Accountabilities


  • Monitor & supervise the operation and maintenance of the specialist MEP/Building servicessystems
  • Monitor, interrogate and manage the building services specialist systems
  • Supervise & control the specialist system technicians & specialist subcontract staffs
  • Support the Building services department in sub contracting procedures
  • Monitor specialist sub contractors compliance to SLA & KPI
  • Provide support for data gathering pertaining to building services reports on the operation andmaintenance of specialist systems.
  • Manage the data bank & service reports of Building services department
  • Support the specialist systems sub-contractors with their planned maintenance
  • Ensure that all Health and Safety practices are adhered to and are being followed at all times
  • Participate in the ‘on call’ rota.
  • Coordinate with team to reach planned objectives
  • To work safely at all times and to report all hazards and incidents to DepartmentalSupervisors/Managers.

Specific Requirements


  • Appropriate technical qualification (Degree/Diploma) in Electronics or electrical discipline
  • Minimum 5 years relevant experience in a similar role
  • Experienced in fault finding and diagnosis
  • Ability to manage sub-contractors
  • Understanding the principles of Service Level Agreements and Key Performance Indicators
  • Excellent communication skills
  • Knowledge of Communications Network Equipment
  • Computer literate
  • Customer focused
  • Knowledge of Health and Safety requirements

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