Lobby Ambassador
Job Description
Job Summary:
As a Lobby Ambassador, you will be responsible for creating a positive first impression for visitors and guests entering a facility. You will assist with directing visitors, providing information, and maintaining a welcoming atmosphere in the lobby area.
Job Responsibility:
- Greet and welcome visitors with a friendly and professional demeanor
- Direct visitors to the appropriate personnel or area within the facility
- Answer inquiries about the facility, services, or events
- Maintain a tidy and organized lobby area
- Assist with any special requests or accommodations for visitors
- Ensure security procedures are followed for guest entry and exit
Candidate Requirements:
- Excellent communication and interpersonal skills
- Customer service experience is a plus
- Ability to remain calm under pressure and handle difficult situations diplomatically
- Strong organizational skills and attention to detail
- Knowledge of basic security procedures and protocols
- Professional appearance and demeanor
Skills
Skills:
- Excellent communication skills
- Customer service orientation
- Strong interpersonal skills
- Problem-solving abilities
- Ability to handle stressful situations calmly
- Multitasking skills
- Knowledge of hotel operations and services
- Attention to detail
- Ability to work well in a team
- Flexibility and adaptability to different situations
Job Location Dubai, UAE Located by the beach on Dubai’s glamorous and cosmopolitan leisure and retail promenade, The Walk, Amwaj Rotana is one of the finest five-star luxury hotels in the Marina district. With popular attractions right on its doorstep, from the famous Jumeirah Beach and bustling Beach Mall with its children’s waterpark, to Bluewaters Island, home to the world’s tallest Ferris Wheel, Ain Dubai, ... it is a convenient and luxurious destination for business and leisure travellers. Dubai International Airport and Al Maktoum International are both a 25-minute drive from the property. Enjoy the sophistication and space of our 301 elegantly-furnished rooms and suites, all featuring private balconies with stunning views of Jumeirah Beach, the Arabian Gulf and the Palm Jumeirah, plus complimentary Wi-Fi. Upgrade to our bespoke Club Rotana rooms and make the most of our hotel-within-a-hotel concept offering exclusive benefits and privileges, including lounge access. Experience our award-winning food and beverage venues including the world-famous Benihana Restaurant, serving delicious American-Japanese Teppanyaki; JB’s Gastropub, with a menu inspired by British and American pub favourites; the chic Rosso Restaurant and Bar offering authentic Italian flair; and our all-day dining venue, Horizon, showcasing the world’s most popular cuisines. For a casual get together with friends, try the funky Arabesque Fumo Lounge by Rosso; sip a relaxing drink by the pool at the Sundeck Pool Bar; or enjoy a quick bite and coffee or freshly-squeezed juice at the Atrium Lobby Lounge. For business meetings or events with distinction, choose from three conference rooms and the world-class Sadaf Ballroom, all equipped with state-of-the-art technologies. Keep in shape or take time to relax at the Bodylines Fitness & Wellness Club with outdoor swimming pools and a sun terrace, a fully-equipped fitness centre, a Jacuzzi, steam and sauna rooms and beautiful Jumeirah coastline views as a backdrop.
