Lead Engineer - Fleet Management
GE Aviation Aviation Commercial Engines & Services category Engineering/Technology Mid-Career 09/23/2024 R3783017 Relocation Available: Relocation Assistance:Yes Dubai United Arab Emirates Dubai, United Arab Emirates location Dubai, United Arab Emirates JOB DESCRIPTION
Job Description Summary
The Field Service Engineer will act as the point of contact for all customer related technical issues, supporting Programs, the AOC 24/7 team providing technical advice & assistance to the customer in the operation, maintenance, repair, logistic support, & installation of jet engines. You will provide on-site interpretation of OEM data & technical instructions, and communication to internal organizations regarding status of engine programs, events, & trends.
The FSE function is to prevent the next event by supporting operational issues as they arise and managing the Technical Program plan for each engine model they support, including updating customer progress on CI’s, AD’s and SB incorporation. In this role you will need to build a trusting, influential relationship with your customer at all levels of management.
Job Description
Essential Responsibilities
Serve as the primary GE Aerospace Technical representative before, during, and after the Aircraft enters service
Provide program leadership, technical direction, and assistance to the customer in the operation, inspection, maintenance, and repair of assigned jet engine product lines
Perform duties as the FSE for assigned GE product lines and assist the customer with technical understanding of the operation, maintenance, and trouble-shooting of GE products
Review effectiveness of maintenance actions to identify training needs
Apply LEAN analytical tools to assist the customer with proactive reliability and management or procedural improvements
Assist customer with improving reliability and reducing cost of ownership
Provide single point of contact to the customer, customer team, and all other GE stakeholders
Assist with data collection and timely reporting to facilitate fleet performance analysis, including marketing intelligence and sales opportunities for services, and support
Assist customer with spare parts ordering, issues resolution, and RSPL provisioning
Provide recommendations on proactive maintenance based on engine data trend shifts.
Required Qualifications
Bachelor’s Degree from an accredited college or university (or High School Diploma / GE D with preference in Aerospace) This role requires advanced experience in Aerospace engineering or Airline operational support Ability and willingness to travel for months at a time to various locations, as required
Desired Characteristics
Bachelor’s Degree in Aerospace Engineering or similar
Strong oral and written communication skills
Strong interpersonal and leadership skills
Proven analytical and quality improvement ability
Demonstrated proficiency in repair troubleshooting, shop operations, and testing of jet engines
Ability to work with all levels of maintenance, engineering, and management
Demonstrated ability to lead and influence customer and peers
Fluent in English – proficiency in local language
Transparent: shares critical information, speaks with candor , contributes constructively
Focused: quick learner, strategically prioritizes work, committed
Leadership ability: strong communicator, decision-maker, collaborative
Problem solver: analytical-minded, challenges existing processes, critical thinker
Additional Information
Relocation Assistance Provided: Yes
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