FIVE Hotels and Resorts | Full time
Kids Club Attendant (Russian Speaker)
Dubai, United Arab Emirates | Posted on 10/25/2024
A Positive Outlook and Outgoing Personality with a Welcoming and Enthusiastic Energy.
Impeccable communication skills, both verbal and written, with fluency in Russian and English (Additional languages are a Plus).
University Graduates with any Degree are preferred, showcasing a commitment to continuous learning.
Previous experience of 1-2 years in a similar role will be considered an asset.
Additional qualifications in Pediatric Training or Nursing are an added advantage.
A professional, Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour.
Politeness, Patience, Respectfulness, and Kindness are fundamental attributes.
Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Parents, Guests, FIVE Tribe Members, and stakeholders.
An outgoing, creative, innovative, and enjoyable personality to foster a pleasant and collaborative work atmosphere.
A steadfast desire to Improve Customer Satisfaction, showcasing a commitment to Industry-Leading Standards.
‘FIVE-Styled’ Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
An ability to work effectively under pressure, with the flexibility and willingness to commit to extra hours during busy periods to ensure seamless operations.
A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
Coordinates, promotes, publicises, and facilitates all activities and programmes for the Kids Club, creating a Memorable experience.
Conducts courtesy calls to Guest rooms, especially when Guests are traveling with children, ensuring a personalised, ‘FIVE-Styled’ approach.
Takes charge of organising and leading Sensational child-related activities, providing an Insta-Worthy and Memorable experience for Young Guests.
Maintains a curated inventory of premium supplies and equipment on a weekly basis, ensuring that every detail contributes to the Electric atmosphere of the Kids Club.
Collaborates closely with the Front Office Team to promptly resolve any issues or challenges related to the Kids Club, delivering a First-in-Class Guest experience.
Fulfils Receptionist Duties with a ‘FIVE-Star’ approach, from answering telephones and relaying messages to processing financial transactions and scheduling appointments.
Adheres to government and company standards by consistently maintaining the highest level of cleanliness and tidiness in the work area, ensuring that every detail reflects the ‘FIVE-Star’ Commitment to Excellence.
Assists in monitoring the facility to ensure Guest Safety and promptly responds to any potential hazards or emergencies, creating a Safe and Energetic environment for both children and adults.
Provides general support to the Kids Club, embracing the FIVE Tribe Spirit and contributing to the Behind-The-Scenes ‘Vibe at FIVE.’
* Demonstrates flexibility and willingness to help other departments when required, making the Kids Club an Industry-Leading Destination for families.
