JLMG_Amara Lounge-Service.Waiter/ess

About Jumeirah and the Hotel:

For more than two decades, Jumeirah, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise.

Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities.

As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments.

Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

Jumeirah Living Marina Gate is a destination for urban living in Dubai’s upbeat Marina, ideal for those looking for a space that caters to work and play. Sitting boldly in the waterfront, Jumeirah Living Marina Gate redefines the standard of living by offering exclusive range of facilities and amenities, including an infinity pool overlooking Dubai Marina, along a-state-of the-art fitness center and Amara Lounge. A sense of accomplishment and excitement envelops this destination, where long- and short-term guests confidently find a home away from home.

About the Job:

An exciting opportunity has arisen to join Amara Lounge in Jumeirah Living Marina Gate. The main duties and responsibilities of this role:

To provide knowledgeable, friendly, professional and efficient F&B Service and to all guests ensuring maximum guest satisfaction in a manner consistent with Jumeirah standards. Meet all reasonable needs and requests of customers within acceptable enterprise time frames. Prepare Outlet for service utilizing opening checklist and as instructed through briefings. Respect sequence of service during service periods and provides constant hands-on support.

• To always embrace the Jumeirah Hallmarks 
• Achieve company’s Mission and Vision 
• Greet and treat all colleagues in a friendly manner. 
• Sets a personal example for right conduct and behavior. 
• Must be comfortable discussing food and wine choices with guests in detail.  
• To maintain a friendly yet unobtrusive manner with all guests. 
• To control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment. 
• To communicate with Culinary Team to ensure an exceptional dining experience for all guests.  
• To ensure the food pick up and service is impeccable and completed in a timely manner 
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests 
• Responsible for setting up tables, serving food and beverage to guests, and clearing/cleaning tables.  
• Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system 
• coordinate food timings accordingly to Jumeirah Standards  
• Follow all SOP & SOS given to service team. 
• To understand all food and beverage items offered, including ingredients, methods of preparation and proper service. 
• Breakdown, clean and set-up of tables, buffets, and food stations 
• To perform other tasks or projects as assigned by restaurant management. 
• Ensure great knowledge of health and safety, HACCP and hygiene regulations. 
• Maintains the outlet in perfect condition

About You:
The ideal candidate for this position will have the following experience and qualifications:

Essential 

• High School Diploma 

Competencies

• Proficient in English (Read/Write/Speak) 

• Software competencies – Microsoft Office programs (Intermediate) 

• Problem solving 

• Leadership and team management skills 

• Creative 

• Project Management Skills  

• Detail orientated

About the Benefits:
This position offers a highly competitive salary and benefits which includes accommodation, flight allowance, medical coverage, life and accident insurance, uniform, laundry services, meals during working hours, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.