IT Support / Help desk

Responsibilities:

• Respond to tech inquiries via email, through online chats, over the phone, or in person
• Provide hardware and software support
• Troubleshoot basic network connectivity issues
• Ensure proper recording, documentation and closure
• Identify recurring technical issues and collaborate with engineering teams to implement solutions and improvements

Benefits:

• Competitive salary and benefits
• Dynamic and professional work environment
• Opportunities for training and professional development