· Responding to technical support calls from end users of computers and software applications
· Setting up and installing new computers, networks and software
· Setting up user accounts and profiles on the network
· Installing updates, known as patches, to software applications
· Installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office
· Diagnosing and fixing network problems and hardware or software faults · Maintaining inventories of hardware and software · Managing backups of servers, in case of data loss
· Keeping a record of issues and faults along with solutions, for future reference.
· Utilizes supplies and equipment effectively to meet the needs of the business.
· Participates in regular IT department meetings
· Practice measures that are cost effective in relation to suppliers and other resources.
· Work is to be performed according to NMC guidelines in terms of accepted professional practice.
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.