We are looking for an experienced IT Support Supervisor to lead our IT support team and ensure the efficient operation of our IT support services. The ideal candidate will have a strong technical background, excellent leadership skills, and a commitment to providing exceptional customer service. As an IT Support Supervisor, you will be responsible for overseeing the daily operations of the IT support team, managing escalations, and ensuring that all support requests are resolved in a timely and effective manner. You will also be responsible for developing and implementing support policies and procedures, training and mentoring team members, and collaborating with other departments to ensure that IT support aligns with the overall goals of the organization. The successful candidate will have a proven track record of managing IT support teams, a deep understanding of IT systems and technologies, and the ability to communicate effectively with both technical and non-technical stakeholders. If you are a proactive problem solver with a passion for technology and a dedication to customer satisfaction, we encourage you to apply for this exciting opportunity.
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