Black & Grey HR is hiring an IT Specialist for a
diversified group of companies known for delivering world-class technological
products and services across multiple industries. The IT Specialist will manage
the company’s technology infrastructure, ensuring that all systems run
efficiently, securely, and without interruptions. This role involves
maintaining hardware and software, troubleshooting network and system issues,
supporting end-users, and implementing best practices for data security and
system management.
- Install, configure, and update software and hardware as
needed to ensure systems are up-to-date.
- Monitor network performance and troubleshoot connectivity or
performance issues.
- Ensure data security through regular updates, firewalls,
antivirus measures, and data backups.
- Provide technical support and training for end-users,
addressing hardware or software issues.
- Oversee system backups, data recovery processes, and disaster
recovery planning.
- Document IT processes and procedures and maintain an accurate
inventory of all hardware and software assets.
- Collaborate with external vendors for support and procurement
as needed.
- Stay informed on the latest technology trends, tools, and
security standards.
- Bachelor’s degree in Information Technology, Computer
Science, or a related field.
- Proven experience as an IT Administrator, System
Administrator, or similar role.
- Strong knowledge of network management, Windows/Linux
systems, and cybersecurity practices.
- Proficiency in troubleshooting, diagnosing, and resolving IT
issues.
- Familiarity with cloud solutions (e.g., AWS, Azure) is a
plus.
- Excellent communication skills and ability to support
non-technical users.