Meeting or exceeding sales and KPI targets within the store through flawless visual merchandising
Coordinating team members to provide a leading shopping experience
Assuming Store Manager responsibilities in the absence of the Store Manager and Store Supervisor
Key Responsibilities:
Monitor and analyze performance data and make any necessary adjustments to drive commercial success, primarily within VM
Allocate resources and organize processes, primarily within visual merchandising, to drive efficiency and productivity in a variety of situations, including maintenance and layout of existing stores, floor plans and changes, In-store Communication, reporting, and controlling costs
Drive product presentation and best practice within visual merchandising for a meaningful consumer experience, from sell-in to sell[1]through
Be a role model for customer service and meeting or exceeding customers’ expectations
Supervise and support the team to ensure all customers receive an optimal service level at all times
ØLead your team to meet or exceed customer expectations at all times
Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
Use advanced Category expertise to drive sales and customer loyalty in your assigned area
Lead training for visual merchandising techniques and guidelines to follow marketing concepts and brand campaigns while supporting all team Foundational and Seasonal Brand and product knowledge training
Lead and coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards as per global guidelines and local directives, including placement and focus on key articles and ensuring alignment with given Buying and Merchandising timelines
Manage merchandise delivery processing on the same day it arrives
Keep an organized stockroom and direct sales floor replenishment to ensure the store’s complete product offer is immediately available and easily accessible to customers on a consistent basis
Execute all applicable loss prevention procedures
Maintain a safe and productive shopping and working environment
Support the recruitment, onboarding, training, coaching and motivation of store team members to maximize their performance
Share best practices to drive the overall store team performance and market Visual Merchandising strategy and implementation
Support’s market Visual Merchandising strategy through coaching and supporting Visual Merchandising Champions
Complete all applicable training programs and effectively apply the learning on the job
Seek coaching and learning opportunities to continually improve your performance
Key Relationships:
Customers
Peers and Supervisor
VM back office, Trade Marketing back office, Retail back office
Requisite Education and Experience / Minimum Qualifications:
Minimum 12 months work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and comprehensive product, retail and industry understanding, [as well as with first supervisor experience]
Intermediate numeracy and literacy and advanced verbal communication skills
