The HR Delivery Partner – Offboarding role is an intermediate level position responsible for providing full support and direction to exiting employees in an effort to provide services in coordination with the Eastern HR Delivery Offboarding team. The overall objective of this role is to ensure the seamless delivery of offboarding support services in alignment with HRP&D operations support structure and processes.
Responsibilities:
- Act as the main point of contact for all MEA offboarding activites and process from an end to end perspective
- Offboarding Support tasks and responsibilities including exit management, reduction in force and job abandonment and outplacement services;
- Lead process improvement projects in collaboration with different stakeholders and regional partners.
- Analyze Operations information and make evaluative judgements to solve problems
- Responsible for Identifying and resolving routine problems and operational issues with broader departmental impact within established procedures
- Serve as a backup for manager, as needed
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
- 2-5 years of related HR experience
- Proficient in Microsoft Office
- Proactive leadership and motivational skills
- Proven organization and time management skills
- Demonstrated problem-solving and decision-making skills
- Consistently demonstrates clear and concise written and verbal communication skills
Education:
- Bachelor’s degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Operations - Core
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Job Family:
Operations Support
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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