Role overview
HR Coordinator
Human Resources - United Arab Emirates, AE - Full time - 1000
About InstaShop InstaShop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, InstaShop has been setting the standard for excellence and convenience in the region. With a dynamic and motivated team fueled by passion and innovation, every day at InstaShop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.
About the role
As an HR Coordinator, you will play a key role in ensuring efficient day-to-day operations at the front desk and within the office. This position involves managing the full onboarding/ off-boarding process for candidates, greeting visitors, answering calls, managing correspondence, and performing various clerical tasks. The ideal candidate is customer service-oriented, highly organized, and able to multitask in a dynamic environment.
Day-to-Day responsibilities Facilitating onboarding for new hires, including preparation of offer letters, orientation sessions, and ensuring all paperwork is completed Supporting employee offboarding processes and ensuring compliance with internal policies Maintaining and updating employee records, ensuring data accuracy and confidentiality Managing the renewal process for all candidates and ensure their records are updated accordingly Greeting visitors and providing a warm, professional welcome to the company Answering incoming calls, taking messages, and direct calls to the appropriate personnel Maintaining a professional and organized front desk area, ensuring a welcoming environment for clients and staff Performing general administrative tasks, including data entry, filing, photocopying, and organizing documents Managing the company’s internal and external correspondence, ensuring timely and accurate distribution of emails and letters Maintaining an accurate and up-to-date record of office supplies, place orders, and ensure supplies are restocked as necessary Providing administrative support to other departments as needed Ensuring the security of the front desk area and protecting confidential information Managing shipping requests, coordinating with carriers, and ensuring timely delivery of packages Booking travel arrangements for employees, including flights, hotels, and ground transportation, ensuring that travel expenses comply with company policies and budgets
Key Qualifications Bachelor’s degree in Business Administration, Communications, or a related field 1-2 years of experience as a receptionist or in a similar administrative role* Proficiency in Microsoft Office Suite and Google Suite
