The job profile for this position is Human Resources Advisor, which is a Band 4 Senior Contributor Career Track Role.
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HR Business Partner, Global Individual Health (GIH)
Cigna is a multinational company and a leading global health services provider, our mission is to improve the health, well-being and peace of mind of those we serve. We do that by making health care affordable, predictable and simple.
Global Individual Health (GIH) business is a leader in providing international health insurance to expatriates and other globally mobile individuals. The business has grown very rapidly over the past years, and is expected to continue on this growth trajectory.
GIH is a global business segment operating across Europe, Middle East, the Americas and Asia, and has a proactive and forward-thinking approach to talent and is growing and developing its operating model in order to better meet the needs of its global customer base.
Position
The job profile for this position is Human Resources Advisor, which is a Band 4 Individual Contributor Career Track Role.
Based in our DIFC office, this role will be responsible for the end-to-end delivery of the Global Individual Business (GIH) employees’ life cycle, as well as be involved in other International Health level HR initiatives.
In this role you report to the HR Director, GIH and work closely with the business. The purpose of this role is to deliver a first level HR service to employees and line managers within GIH. This role will support the HR Leads, HRD and COE partners to ensure there is a strong focus on continuous improvement to drive customer service excellence aligned with the overall business and HR strategy.
Critical Tasks and Expected Contributions/Results:
Understand business and functional priorities thoroughly and translate them into the design and development of a business-enabling people agenda.
Serve as liaison between country and functional leadership team, and International Markets HR teams, regarding company climate, employee well-being, project updates, proposals, and planning.
Oversee strategic people initiatives and change programs from development through successful execution.
Deliver HR strategies and priorities such as future-state workforce planning, talent acquisition, talent development, and employee engagement.
Support defining and executing the company’s Employee Value Proposition with the purpose of enhancing employees’ journey and experience.
Manage talent review, development and succession planning in consultation with the business.
Oversee compensation and benefits for employees to ensure company’s competitiveness and equity among employees.
Involve in strategic projects in GIH and partner with different stakeholders in the various COE’s in International Markets.
Provide both strategic and operational HR advice and services to the business groups and leaders to ensure their units are structured properly for seamless operations and productivity and are adequately resourced with the right talent to achieve business objectives.
Develop strong working relationships with management and staff by providing timely advice, guidance, and coaching as needed to improve and maintain performance levels.
Collaborate and support on a range of employee relations matters and work effectively with stakeholders to recommend and resolve them and to mitigate organizational risks and protect retention and engagement levels. This includes identifying any performance issues and providing support with coaching and corrective actions as necessary.
Execute on Workday processes including Position Management, headcount reporting, HRG transactions etc.
Partner with business and Finance in HR budget planning and forecasting and monitor its execution to ensure it is efficiently managed and adhered to.
Stay on top of market trends and identify opportunities for HR branding in markets.
Formulate and implement HR policies and projects as required.
Prepare HR-related metrics and management reporting.
Provide support to Human Resources Director on special projects and other locations, regions or enterprise-wide initiatives as and when required.
Key Challenges/Anticipated Changes in Environment:
Dynamic and fast paced environment and multiple business requirements
Fiercely competitive market for talent in GIH
Experience/Knowledge Requirements:
Degree holder with a minimum of 10 years’ experience in HR, preferably in the insurance industry
Demonstrated high proficiency in a broad array of HR functional competencies.
Business partner background with broad knowledge of employment, compensation, recruitment, organizational planning, employee relations, and training and development
Strong partnership mindset and genuine interest in championing people initiatives
Self-starter who can work successfully, proactively, and independently, manage competing priorities and be flexible in roles and responsibilities.
Excellent communication and interpersonal skills with ability to listen effectively, respond appropriately, and maintain mutual comfort level while relating to a diverse workforce.
Strong influencing and negotiating skills.
Proven ability to support innovation and change.
Proven analytical, planning, and organizing skills.
Experience in deriving HR policies in accordance with regulatory developments in the region will be an advantage especially knowledge in DIFC regulations and employment law.
Workday experience will be an advantage,
Excellent written and spoken English.
Education and Other Requirements
Bachelor’s degree in business with a focus on Human Resources, psychology or equivalent
Personal Competencies Required:
General Skills
Technical Skills
Consultation
Relationship Management
Problem solving
Time management
High Integrity & Trust
Compassion, Approachability
Customer centricity
Knowledge of HR Frameworks
Vendor relationship management
Organizational Agility
Builds Networks
Drives Results
Communicates effectively.
Customer focus
Decision Quality
Cultivates Innovation
Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.