HR Business Partner

Our HR Business Partnership team is responsible for supporting and providing HR business partnership to various business leaders and teams across Emirates Group Services, Commercial and Operations. The role of HR Business Partner is an exciting opportunity to provide an efficient, solutions-focused HR service through effective partnership with HR Business Partners and HR management team, as well as the line. You will be responsible for coaching and guidance in relation to managing people, positions and work. You will also identify people-related trends and feed insights into the HRBP team. In this role you will be paramount in the delivery of value-added services, and projects aligning business objectives with employees and management in designated business units. You will be a HR Consultant and will act as an employee champion and change agent.

In this role, you will

• HR Partnering. Providing HR guidance when delivering HR products and align products to the department requirements in order to support the department to achieve their goals. Provide advice and guidance for managers on employee or organisational-related queries, whether approached directly or via HR Shared Services. Ensure HR matters are handled fairly and consistently in line with company requirements and local employment laws.
• Project & HR Calendar Delivery. Acts as a point-of-contact on projects or in events ensuring coordination support to key HR projects or events Support activities in the HR calendar such as implementation of annual pay reviews (merit pot allocation), profit share, etc.
• Employee Relations. Mediates complex issues and personalities. Work closely with the line to enable them to manage probation reviews, grievance, disciplinary and capability investigations and hearings. Manages and resolves highly complex employee relations issues. Conducts effective, thorough and objective investigations. Identify and escalate cases considered high risk to the appropriate manager or HRBP and partner with the Employee Assistance Programme (EAP) to support managers and employees with specific needs or sensitive cases.
• Managing Attendance. Provide a targeted coaching and advisory service to managers on attendance management. In partnership with the line and HR Shared Services, manage complex cases of long/short term sickness absence, industrial injury and occupational health referrals in accordance with company policy.
• Organisation Changes. Support the roll out of organisational and HR change initiative / projects which have significant people implications. This includes organisational design, job role review and job evaluation. Drives and communicates strategic and operational change in the business.
• Performance Culture. Help drive organisational performance through performance management by working with HR BPs and line managers with goal setting, development planning, individual reviews, and in the provision of relevant information in relation to trends and areas of focus or improvement.
• Culture and Engagement. Provide relevant insights to HRBPs regarding engagement and departmental culture, on the basis of interaction with employees through formal and informal channels, and become involved in projects that are focused on the improvement of departmental culture and/or engagement levels.
• Improvement Focus. Identify HR process and propose improvements with a focus on customer experience, simplification and efficiency. Develop and promote feedback mechanisms for employees and managers to influence the continuous improvement of HR services and process. Lead change projects within the team or support larger/more complex projects by collaborating with colleagues to ensure stakeholders are communicated with and changes are successfully implemented. Reviews the generated HR documents / reports to ensure accuracy of the information.
• Source, select and develop. Involvement in both local and overseas recruitment campaigns, applying sound selection practices and methodologies to attract and appoint top talent into the business, coaching managers throughout the process. Identifies training needs for business units and individual executive coaching needs and provide input to HRBP to the development of the strategy.
• Quality delivery focus. Ensure strong relationships and networks are built across the HR teams to ensure a seamless, quality-led service to the business.