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خدمات الدعم التجاري الأخرى
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الوصف الوظيفي

The HR Administrator plays a key role in supporting day-to-day HR operations with a focus on the contractor lifecycle. From onboarding and compliance to record management and deployment coordination, the role ensures accurate, timely, and policy-aligned HR support. This position requires precision, strong communication, and a proactive approach to handling documentation and systems.


Key Responsibilities:


Contractor Lifecycle Management


  • Manage onboarding, contract issuance, redeployment, and personnel file creation in line with internal SOPs
  • Process background checks and external screenings, escalating concerns where needed
  • Apply for exemptions on incomplete onboarding documents through the Senior Manager – HR, when necessary
  • Coordinate with the Travel Desk for deployment logistics
  • Track and follow up on contractor medicals, qualifications, and health documentation expiries

Systems & Compliance


  • Maintain accurate personnel records in HRIS (e.g., Dynamics 365), Egnyte, and related platforms
  • Register new contractor engagements and transfers on the internal training platform; track completion of mandatory modules
  • Support top-up insurance requests with Finance and Welfare teams
  • Execute contract amendments, service agreement updates, and HR letters (verification, deployment, notices, etc.)

Administration & Reporting


  • Monitor the shared HR inbox and resolve contractor-related queries promptly and professionally
  • Prepare reports for the Senior HR Manager on onboarding status, compliance alerts, and general contractor data
  • Support insurance claims administration with proper documentation and follow-up
  • Assist in HR-related projects and cross-functional initiatives as assigned

Competencies


  • Adhering to principles and values – Upholds ethics and values, demonstrates integrity.
  • Planning and organizing – Plans activities and projects and takes account of possible changing circumstances.
  • Working with people – Listens, consults others and communicates proactively.
  • Writing and reporting – Writes clearly, succinctly and correctly with strong attention to detail.
  • Achieving work goals – Accepts and tackles demanding goals with enthusiasm.
  • Adapting and Coping – Works productively under a high-pressure environment and keeps emotions under control during difficult situations.
  • Relating and Networking – related well to people at all levels.
  • Highly organised and methodical
  • Excellent time management and ability to handle competing priorities
  • Customer-focused mindset with a ‘can do’ attitude
  • High level of integrity and professionalism
  • Self-motivated, reliable, and proactive

Requirements


  • Bachelor’s degree or Diploma in Human Resources, Business Administration, or a related field
  • 2–3 years of experience in HR, with a focus on administrative or operational support
  • Prior experience in the UAE HR environment is essential
  • Strong organisational skills, high attention to detail, and numerical accuracy
  • Excellent written and verbal communication skills
  • Professional and courteous demeanour
  • Proven ability to manage sensitive information with discretion
  • Proficiency in MS Office (Word, Excel, Outlook)
  • Experience with HRIS systems, preferably Dynamics 365 (D365)
  • Familiarity with applicant tracking systems e.g. SAP
  • Exposure to international or multicultural work environments preferred

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