Housing Attendant - Human Resources - InterContinental Hotels Group® Dubai Festival City

Do you see yourself as a Housing Attendant for InterContinental Hotels Group®  Dubai Festival City?  

What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies.  Imagine working for a company that gives you Room to be yourself.  Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead.

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotels. These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1600 rooms, the four properties boast a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.
 

A little taste of your day-to-day

• Always maintain a high standard of personal appearance and hygiene.
• Report for duty punctually wearing correct uniform and provide a courteous and professional service to internal and external customers to ensure IHG DFC Standards are complied with.   
• Constantly being aware of the room status on assigned blocks and public areas and ensures that assigned blocks including the corridors, back of the house, areas, stairways, and storerooms are kept safe and clean and to report any defects to Team Leader.
• To ensure that cleanliness and orderliness in the assigned areas are always maintained. 
• Ensure all equipment on assigned blocks is always kept clean and good working order to attain maximum life of all housekeeping machines.   
• Ensure complete understanding of and adhere to the policy relating to fire, hygiene, health, and safety to ensure accurate procedures are followed through in case of emergency.
• Ensure complete understanding in handling housekeeping cleaning chemicals and others equipment to ensure safety while at work.
• Perform any other duties that Management may reasonably require.
• Prepare room for new associate arriving as per the SOP’S.
• Ensure that no misuse of equipment or FF& E in the accommodation takes place.

What we need from you

• Basic reading, writing and math skills.
• Understanding of and ability to speak English.
• At least 01-year experience in Housekeeping (Middle East Experience)

TEAMWORK

• Communicate well to ensure effective shift handovers.
• Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way communication.     

      CULTURAL AWARENESS

• Work effectively with customers and colleagues from different viewpoints, Cultures, and countries.
• Work to understand and consider the global nature of the business. 
• I do hereby certify that I have read and understood the Job Description, and I will perform my duties and Responsibilities as stipulated above. 

What you can expect from us

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us, and you’ll become part of our ever-growing global family.
 

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?