Housekeeping Team Leader - Public Area at Intercontinental Dubai Marina Hotel & Residence

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs, inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join InterContinental Dubai Marina as Housekeeping Team Leader - Public Area.

InterContinental Dubai Marina is a Five Star luxury hotel in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space, and restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.

Your role will include but not be limited to:

• Leading and supervising the housekeeping team responsible for cleaning and maintaining all public areas such as lobbies, corridors, restrooms, elevators, and pool areas.
• Ensuring that public areas are kept to the highest standards of cleanliness, hygiene, and presentation at all times.
• Training and mentoring staff, assigning daily tasks, and monitoring the team’s performance.
• Performing routine inspections of all public areas to ensure compliance with IHG’s quality standards.
• Coordinating with other departments such as Front Office and Engineering to report and resolve maintenance or service issues promptly.
• Managing inventory and requisitions for cleaning supplies and equipment to ensure stock is available when needed.
• Implementing health and safety protocols, ensuring that the team follows all safety guidelines.
• Assisting with special cleaning projects and seasonal deep cleaning efforts.

Ideally, you'll have some or all the following qualifications and experience we're looking for:

• At least 2 years of experience in a Housekeeping environment in a five-star hotel, with specific experience in leading a team.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Excellent attention to detail and the ability to perform routine inspections and spot areas for improvement.
• Good physical stamina and the ability to oversee cleaning activities for extended periods.
• Flexibility to work various shifts, including weekends and holidays.
• Strong communication skills and a professional demeanor in dealing with guests and colleagues.

What you can expect from us:

We provide our team members with everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts, and some of the best training in the industry.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees, promoting a culture of trust, support, and acceptance. We always welcome different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and become part of our ever-growing global family. Apply today and embark on your next exciting career journey with us!

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?