FIVE Hotels and Resorts | Full time
Housekeeping Manager
Dubai, United Arab Emirates | Posted on 09/12/2024
Department Name Housekeeping Work Experience 1 - 3 years Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Housekeeping Team as Housekeeping Manager will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!
A minimum of 5 years of Managerial Experience in a Luxury Hotel environment in the UAE.
Computer literacy, with a mastery of Word, Excel, and Outlook. An exceptional knowledge of Hotel PMS, specifically Opera is Advantageous.
Exceptional skills in Improving Customer and Stakeholder Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
'FIVE-Styled’ Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
Previous experience in Forbes or Leading Quality Assurance (LQA)-Rated properties will be Advantageous, demonstrating a Strong Commitment to Luxury Service Standards.
Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.
Sensational Teamwork and Collaboration skills to work effectively within a group and across departments with Fellow ‘FIVERs.’
A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
Supervises and administers Housekeeping Operations with a focus on maintaining ‘FIVE-Star’ Luxury Standards.
Conducts Regular Inspections of VIP rooms, ensuring they exude a stunning and glamorous atmosphere.
Upholds ‘FIVE-Styled’ Guest Service by employing FIVE’s Standard Operating Policies.
Takes charge of Training all Housekeeping ‘FIVERs , ’ fostering a next-level approach to service and professionalism.
Demonstrates a Health and Safety-Conscious Approach, actively maintaining a Safe Work Environment.
Ensures accuracy in Regular Inventories and Losses Analysis, maintaining FIVE's industry-leading C ommitment to E xcellence.
Crafts the Annual Linen Budget and Annual Uniform Budget, accounting for quantity inventory and linen losses.
Maximises hotel profitability by judiciously Managing Expenses, Labour, and Material Resources, embracing an efficient and minimum-waste approach to Operational Budget Preparation.
Liaises with External Contractors, Conducting Audits to ensure their services meet FIVE’s Sensational E xpectations.
Maintains the H ighest S tandards of Cleanliness, Maintenance, and Safety throughout the H otel.
Oversees the accurate, consistent and reliable implementation of Lost and Found Procedures.
Showcases a Highly Organised, Career-Oriented, and Result-Driven Approach with Flexibility in hours, assignments, and additional duties.
Manages FIVE Tribe Members with a focus on maintaining a Productive, Proactive Work Ethic, fostering an atmosphere conducive to Career Advancement.
Upholds high morale throughout the Department, identifying and removing barriers.
Demonstrates a Coaching Nature and Empathetic Leadership Approach, positively impacting ‘FIVER’ Satisfaction and the overall Guest Experience.
Conducts Spot-Checks of back-of-house areas for Cleanliness, contributing to the behind-the-scenes 'Vibe at FIVE .’
Thrives under pressure in a Fast-Paced and Dynamic Environment.
* Cultivates a Close Working Relationship with all hotel departments.
