Housekeeping Attendant - Housekeeping - Zabeel House The Greens by Jumeirah

About Jumeirah and the Hotel:

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise.

Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities.

As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

Our lifestyle brand, Zabeel House takes inspiration from our roots – Dubai. Much like the city where it was created, we too like to push the boundaries to create innovative hotel stays. We are curators of ‘what is good,’ and build experiences that people want to share. Limitless curiosity is our commitment to engage the guest in the local neighborhood through sharing our knowledge of the area with guests to inspire them to explore. Inventiveness is our commitment to engage with guests with open minds, with ingenuity, with fresh creativity and always thinking outside the box. Honesty reflects our commitment to always be genuine towards our guests; to have conversations, not interactions. Freedom relates to Zabeel House design and ambiance – we created a brand that is high on design but low on complexity and our design – led spaces are crafted to allow our guests to have the freedom to be who they want to be and stay how they want to stay. Finally, Belonging reflects how we want our guests to feel – guests who want to live like a local – even if just for a day. 

Our property, Zabeel House by Jumeirah, The Greens, offers its guests 210 rooms and suites, and a co-workspace with meeting rooms. For those inclined toward wellness, a cutting-edge fitness centre awaits, while the rooftop boasts a pool area for leisure and relaxation. Elevating the culinary experience, a diverse collection of restaurant outlets awaits exploration, including a multi award-winning vibrant Pan-Asian restaurant.

About the Role:

An opportunity has arisen for a Housekeeping Attendant  to join the Housekeeping Department at Zabeel House by Jumeirah the Greens. The main purpose of the role is to perform all housekeeping activities as directed in all guest rooms and public areas in accordance with the SBU SOP at all times in line with our life style concept.

The main duties and responsibilities of this role:

• Complete the day-to-day housekeeping activities by following all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner while delivering a quality service to the property guests and maintaining standards of excellence.
• Constantly being aware of the room status and public areas of the assigned blocks (including the corridors, back of the house areas, stairways, and service pantries) and proceed to the required actions to keep them clean and tidy.
• Adhere to all relevant Health, Safety and Environment procedures, instructions, and controls so that Company provides world class and luxurious hospitality services to its guests.
• Always maintain high standard of personal appearance and hygiene.
• Report for duty punctually wearing correct uniform.
• Provide a courteous and professional service to Company guest and internal customers.
• Report any defects to team leaders to enable that the cleanliness and the orderliness in the assigned areas is always maintained.
• Refresh towels, linen, toilet amenities, room amenities, etc. to maintain a comfortable environment for all guests in the resort.
• Understand the use of the housekeeping cleaning chemicals and other equipment and apply them accordingly to work.
• Keep all equipment on assigned blocks clean and in good working condition to attain maximum life span.
• Identify and assist with security matters as a first point of call for guests checking into the Hotel to ensure any security risks are minimized.
• Perform related tasks and duties as assigned and deemed necessary by management.
• Normal shift hours for the assigned shift with normal hotel working conditions (indoor and outdoor), subject to the terms of individual employment contracts and to the relevant labor law. Physical duties within uncomfortable environments might be required
• To perform other duties that management may from time to time reasonably require.

About You:

The ideal candidate for this position will have the following experience and qualifications:

Essential:

• High school diploma or equivalent
• 1 to 2 years of experience in a similar capacity within the hospitality industry
• Good level of speaking, reading and writing of English
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy and work with a minimum of supervision.
• Strongcustomer service orientation

About the Benefits:

This position offers a highly competitive salary and package which include; accommodation, flight allowance, medical coverage, life and accident insurance, uniform, laundry services, meals during working hours, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.