Hostess
Full-time Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time
Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitalityisaworkofheart
,
Joinus andbecomeaHeartist*®.
Job Description
• Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant at all times
• Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number
• Prepare table allocations from reservation book before respective meal period seating
• Ensure guests are graciously shown to their tables within a reasonable time of their reservation
• Adhere to hotel door policies and restrictions, including local and federal age guidelines aligned with liquor licensing
• Guarantee there is host/hostess coverage at the reception/welcome desk at all times
• Guarantee that the phone is answered within 2 rings in a courteous and helpful manner
• Ensure door policies concerning the entry of guests and these are adhered to at all times
• Ensure that seating is fair for all service staff
• Perform related duties and special projects as assigned
Qualifications
• High School Diploma or equivalent required
• One to two years in a public contact position, preferably in an upscale or lifestyle brand restaurant or lounge
• Enter and locate work related information using computers and/or point of sale systems
• Possess a gracious, friendly, and fun demeanor
• Ability to multitask, work in a fast paced environment and have a high level attention to detail
• Strong verbal and written communication skills in English
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork
Additional Information
Directly opposite to The Dubai Mall, the iconic Burj Khalifa, 10 minutes walk to the Dubai Metro Station and within a few minutes’ drive to DIFC, World Trade Centre and just 15 minutes’ drive from Dubai International Airport, Swissotel Al Murooj is located in downtown Dubai, one of the city’s favoured destinations for business or leisure.
Hostess
Al Mustaqbal St., opposite The Dubai Mall, Dubai, United Arab Emirates * Full-time
