Head of Retail

Salary: 480k-500k AED / Annually
Location: Dubai, UAE
Reporting to : Concept CEO

15+ Year of retail experience preferably in fashion / home industry.

• The position is responsible for,
• Developing and deploying a business strategy for the business to deliver profitable growth and market penetration
• Managing the end to end retail operations across the GCC Region, whilst taking full responsibility for P&L and reporting
• to the CEO
• Assessing and analyzing new market opportunities that could further enhance the service portfolio
• Strong background in Sales, Operations and Product will be a pre-requisite
• Of equal importance are excellent leadership skills coupled with a strong commercial awareness that will impact and
• influence the performance and effectiveness of this profitable business
• Providing strong leadership ensuring the organization attracts, retains and develops talent across the business

1) RETAIL & COMMERCIAL:

• Effectively manage the operation of the territory and its retail teams
• Manage marketing calendar, retail deployment, visual merchandising proposition, facilities management & execution

of centrepoint operating manual.

• Responsible for the overall success, driving sales, reinforcing operations, and staff development, as well as overall

customer experience and brand integrity for the territory.

• Understand & strategize territory dynamics (demographics, customer behaviour & market) for futuristic retail scenario
• Prepare retail operating plan (new stores, seasonal & events) and ensure effective implementation

2) CUSTOMER FOCUS:

• Focus on customer lifecycle ensuring satisfaction covering trends, shopping experience & competitors strengths by

influencing cross functional teams

• Drive focus for Centrepoint to be the customer's top choice with pleasant service oriented mindset
• Lead the functional teams by concepts for the effective store navigation to improvise the footfall conversions

3) PROCESS ENHANCEMENT:

• Instigate sharing of stock loss prevention best practices and monitoring operational improvements by benchmarking

industry leading practices

• Drive retail excellence and brand consistency by conducting regular store visits and monitoring performance
• Ensure all store are compliant to company policy on security, risk , cash control, employment, health and safety &

brand standards.

• To leverage existing technology investments for process improvements.