Who Are We❓
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.
The Job in a Nutshell💡
Based in the UAE, this Head of Operations role is pivotal to Foodics’ mission of delivering outstanding customer experiences and operational excellence. As the Head of Operations, you will oversee key customer-facing and operational functions, ensuring high levels of satisfaction, retention, and revenue growth. This leadership position requires close collaboration with various teams, including commercial team, product and the Center of Excellence, to drive success across multiple touchpoints in the customer journey.
What Will You Do❓
What Are We Looking For❓
Who Will Excel ❓
What We Offer You❗
We believe you will love working at Foodics!