الوصف الوظيفي
What you will do:Automotive After-sales Budget planning and settings:• Develop or use existing market intelligence and/or external market data for decisions making• Lead the collection and relevant data organization to initiative planning and analysis• Review internal projects and across automotive to identify risks and opportunities, collect feedback, consolidate and challenge • Maintain, collaborate with the entities and not just challenge but support and understand risk and opportunities from the ground• Build the links between all functions of the aftersales and support breaking the silos• Present to senior leaders and agree Budgets for the entitiesAutomotive After-sales Strategy & Planning• Formulate the business planning in line with automotive strategy in collaboration with senior leaders• Track and report on the execution of the business strategy and its implementation across the division in collaboration with senior leaders• Identify opportunities and develops transformation business cases by analysing information, formulating and testing hypotheses, and developing and communicating recommendations• Works with senior leaders in the division to identify new business opportunities and develop approach to realization• Understands market realities, assess business performance and internal capabilities• Helps define financial and non-financial impact of strategy in collaboration with Finance and senior leadersAutomotive After-sales Performance Management• Create Performance metrics and reporting frameworks for continuous improvement with a strategic focus; which will drive business in standardized way• Establish governance to manage performance compared to budgets• Coordinate with finance on aligning finance figures in terms of reporting• Develop tools to capture in standardized way across all sales channel and functions within After-sales (T1, T2, Body & Paint, Wholesale and Fleet performance KPI’s; report to senior leaders on monthly basis• Establish performance guides and processes for entities to follow and measureAutomotive After-sales Project management• Manage and coordinate projects for the AL Futtaim group aftersales• Guides team members on key elements of relevant initiatives including objectives• Provides implementation with clear accountability and deliverables• Manage and coach resources on delivery methods with a focus on agility• Support identifying and prioritizing projects with links to plans and forecast• Track financial and non-financial impact of initiatives in collaboration with project team • Track and monitor the execution and delivery of strategic projects• Collate and report biweekly progress for all projects; keep senior leaders updated on progress, next steps, issues and decisions required
