About Jumeirah & the Hotel:
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
A sustainable hospitality leader in the capital, Jumeirah Saadiyat Island is a breadth of fresh air offering an eco-friendly stay amidst contemporary surroundings on the Abu Dhabi coastline. Surrounded by natural beauty and designed to care for every aspect for guest wellbeing, the resort resembles a perennial summerhouse where visitors can experience Abu Dhabi Island life at its best. The luxury beachfront resort is home to seven world-class restaurants and bars, three swimming pools and the award-winning spa featuring an extensive menu of specialised treatments and exclusive products from all around the world. In addition, guests can utilise a wide range of leisure facilities including a mixed and ladies only gym, a kids club and a tennis court. Boasting 400 metres of pristine private beach and sand dunes, the resort is anchored on one of the most desirable beach locations in the UAE and was conceived with the environment in mind having implemented eco-friendly strategies and initiatives since its launch in 2018.
About the Job:
An opportunity has arisen for a Manager to join our Health Club (GYM) Team in Jumeirah Saadiyat Island Resort. The main duties and responsibilities of this role:
- To be familiar with all categories of memberships available for staff to sell and assisting to achieve a well-balanced ratio of all membership’s types.
- To assist in making sure that all members complete an Application form and / or a Disclaimer form upon joining and that a booklet containing the club rules and Regulations is provided.
- To actively promote and assist all colleagues in the activities of the health club
- To help ensure all bookings for classes are recorded and processed efficiently using the correct procedures.
- To have a working knowledge on cashiering procedures as well as membership processing.
- To take full responsibility of the overall daily operations
- Responsible for coordinating the sports and exercise programmes available at Jumeirah Saadiyat Island.
- Ability to implement and monitor up-selling strategies to maximise the Health Clubs operational revenue.
- Ensure compliance with all legislation governing the operation of a Health Club facility.
- Hold regular departmental meetings thus ensuring all Colleagues within the department are up to date with policies, procedures, standard protocols, and any other updates that needs to be cascaded down from Director – Spa, Human Resources, or higher management.
- Control the goods, inventory, storage, and all other materials/assets of the department. Ensure proper inventories of all operating Gym equipment are conducted in line with audit standards to effectively manage operational costs.
- In coordination with the leaders of the department ensures to keep all information material, operating manuals, task lists and training material up to date.
- Promptly liaise with maintenance to resolve any facilities or equipment issues.
- Manage the staff schedule and complete payroll records in accordance with budgeted guidelines with the guidance of the Spa Director.
- Manages people development within own department through training and coaching. Conduct random audits to find gaps and mentor and guide Supervisors Colleagues via open communication.
- Responsible for supervising and /or submitting and tracking all Gym, retail, and fitness purchase orders. Verifying that the receiving process is managed accordingly to ensure that all expenses fall in their respective expense line, within the right month as per budget.
- Any other duties as may reasonably be requested by the management.
About you:
The ideal candidate for this position will have the following experience and qualifications:
- Minimum of 2-3 years of Gym management work experience preferably within luxury hospitality or luxury customer service.
- Solid knowledge of Gym/Health Club Operations including systems.
- Experience working with cutting edge technology within the wellness industry.
- Experience in customer service, cost control, labor controls, and merchandising.
- Experience managing multicultural teams.
- Experience with cost control methods to increase profits.
About Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, children’s education assistance and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
