Groups and Event Travel Executive

Roles & Responsibilities:

• Coordinate and manage end-to-end MICE events and leisure groups from offerings and quotation to event closing
• Communication with travel agencies and corporate clients and handling their inquiries for leisure and corporate groups (MICE)
• Collaborate with clients to understand their event objectives, budgets, and preferences, and propose customized solutions.
• Product creation: Arrange venue selection, accommodation, transportation, catering, entertainment, entertainment program and other necessary arrangements.
• Communication with contractors and partners.
• Oversee event logistics and event closing procedures and payments
• Maintain document flow on projects.
• Provide exceptional customer service by understanding clients' requirements and offering tailored solutions.
• Build and nurture long-term relationships with existing clients, ensuring their satisfaction and loyalty.
• Act as a trusted advisor and a primary point of contact for clients, addressing their queries, concerns, and feedback promptly and professionally and by providing expert recommendations and creating unique itineraries
• Stay updated on industry trends, competitor offerings, and market developments in the tourism and MICE sectors.
• Meet profit and sales targets