الوصف الوظيفي
Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.As a Systems Analyst, your primary responsibility will be to provide continuous support and enhancement for essential IT systems and their underlying infrastructure in an environment primarily reliant on Sage ERP. Your role will be centred around driving technological innovation and advancement within the organisation. You will deliver initial and secondary support to approximately 200 users across multiple legal entities, addressing IT incidents through the help desk. Additionally, you may collaborate with project teams as needed, leveraging your technical expertise to aid in project planning, execution, and testing.In this role, you will: Manage system updates and coordinate testing and production readiness of the data that supports the creation and maintenance of batch records; Deliver continuous support to our users in an environment based on Sage ERP, Payroll, Upflow, Certify, Salesforce, and various other systems; Work with internal teams to assess maintenance updates and upgrades to the systems and participate in all testing and release to production of these changes to the platform; Responsible for system management and delivery to assess new system capabilities; Create, release and modify reporting suite through Crystal and Business Intelligence.
