The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space & occupancy planning, capital investment program management and facility maintenance and operations for Amazon’s corporate office portfolio across multiple countries (currently 42) in Europe, Middle East and Africa (EMEA). We partner with suppliers to ensure quality, innovation and operational excellence with Amazon’s business and utilize customer driven feedback to continuously improve and exceed employee expectations.
The Global Real Estate and Facilities team Portfolio Manager is responsible for Amazon’s Middle East area. The role acts as the single point of contact for all Amazon ME teams, stakeholders and customers on behalf of GREF. The position will provide strategic recommendations to the Senior Portfolio Manager and execute tactical initiatives, serving concurrently as an internal liaison, subject matter expert, analyst, solutions designer, project manager, and budget controller. One of the primary roles is to manage Facilities teams and be the escalation point of contact for FM escalations as well as managing the real estate needs of business teams in the ME region, earning trust and building sustainable plans to help grow the business and deliver results for customers.
The optimal candidate is an experienced, vibrant, and engaging professional with real estate expertise who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable, while at the same time consultative – providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment. The candidate must have experience managing and collaborating with internal teams.
Key job responsibilities
• Primary point of contact between business teams and the Global Real Estate Organization. Representing the End-to-End life cycle of sourcing, securing, designing, funding, operating and exiting corporate Real Estate locations.
• Manage teams of real estate service providers, ensuring efficient and cost-effective facilities services to building occupants. Provide management, direction, monitoring and evaluation of performance and delivery against the agreed specification. Report, escalate and rectify non-performance.
• Maximize the potential of the Real Estate portfolio while improving space utilization, ensuring assets are kept in good order and business needs are met.
• Oversee new building openings, expansions and significant projects working together with the EMEA capital projects team and vendors to meet project scope, managing communication with occupants, country leaders and project team stakeholders.
• Work with the EMEA Leasing and Transaction Specialist on decommission strategies throughout the business and execute for responsible countries.
• Work with the EMEA Finance and FM Managers to prepare annual budgets, manage and report on monthly operating expense for the region versus budget, including input into forecasts.
• Work with the EMEA Stakeholders and Procurement team to ensure key suppliers remain competitive whilst providing a quality service, and new services are procured using a robust sourcing framework.
• Bachelor’s degree in Real Estate or Facilities; or equivalent in professional experience
• Significant experience in a facilities and real estate environment
• English fluency
• Highly competent with Microsoft Office skills including Outlook, Word, Excel, and PowerPoint
• Financial or Accounting background and qualifications
• Customer Relationship Management (CRM) system experience
• Exceptional communication skills; ability to write concisely and effectively
• Arabic fluency would be advantageous
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.