Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.
Responsibilities:
Serve as the primary point of contact for Futures institutional clients and corresponding VIP Manager, particularly quantitative trading teams and high-frequency trading (HFT) firms.
Expand relationships with existing customers through sustained communication and a deep understanding of their specific trading needs and challenges.
Identify growth opportunities for clients and acquire resources to help realize these opportunities, especially in the realm of low-latency trading and advanced order types.
Guide clients through Binance's product offerings, VIP structure, and key platform updates, with a focus on features relevant to algorithmic and high-frequency trading.
Provide support for client VIP upgrades and product configurations, particularly those related to API access and co-location services.
Analyze user behavior, track status, and identify hidden needs of quantitative trading teams, producing in-depth analysis reports for key clients.
Collaborate with the technical team to address client-specific issues related to order execution, market data feeds, and trading system performance.
Requirements:
At least 3~5 years of working experience in crypto product management or sales functions within financial/trading institutions, with a focus on serving quantitative trading firms or HFT clients.
Extensive product knowledge from working in exchanges, brokers, or trading firms, particularly in areas related to market microstructure and order matching engines.
Deep understanding of common quantitative trading strategies, market-making techniques, and how HFT firms operate to generate profits.
Strong client management skills, including maintaining relationships with technical teams and traders, organizing client profiles, and incentivizing client business activities.
Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
In-depth understanding of trading systems, including order management systems, execution algorithms, and low-latency infrastructure.
Proficiency in discussing API integration, WebSocket connections, and FIX protocol implementations with client technical teams.
Familiarity with performance metrics relevant to HFT, such as order-to-trade ratios, fill rates, and latency statistics.
Ability to work under pressure and handle time-sensitive requests from high-priority clients.
Passionate about crypto with industry experience, particularly in crypto derivatives and spot markets.
Strong analytical skills with the ability to interpret trading data and provide insights to clients for optimizing their trading strategies.
Experience with programming languages commonly used in quantitative finance (e.g., Python, C++, Java) is a plus.
Proficiency in Mandarin and English is a plus.
Willingness to stay updated on the latest developments in blockchain technology, DeFi and CeFi, and crypto market structure.
Conditions:
Do something meaningful. Be a part of the future of finance technology and the no.1 company in the industry.
Fast moving, challenging and unique business problems.
International work environment and flat organization.
Great career development opportunities in a growing company.
Possibility for relocation and international transfers mid-career.
