Front Office Manager
Please wait... MAIN PURPOSE OF JOB
To monitor and manage the business unit front office function aimed at optimal operational performance and client centric service delivery in line with company standards and financial governance principles
To manage and lead the team
To coordinate physician appointment scheduling to ensure patient and business needs are addressed
To monitor and manage the daily Front Office operations
Drive patient experience
Drive operational efficiencies through effective monitoring and management of departmental KPI's
REQUIRED EDUCATION
A relevant Bachelor’s Degree or Diploma from an accredited insitution
REQUIRED EXPERIENCE
At least 5 years’ experience in a healthcare environment of which at least 3 years were in a management or supervisory position
REQUIRED JOB SKILLS AND KNOWLEDGE
Client service and related management principles Computer literacy and proficiency in MS Office applications Conflict management skills Demonstrate understanding and knowledge of financial principles and sense for business Verbal and written communication skills in English Workforce planning and scheduling UAE healthcare industry
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