POSITION SUMMARY
Reporting directly to the Head Coach, the Front Desk/Sales Associate is responsible for warmly welcoming and engaging Gritncode Members and potential clients. This role involves managing front desk operations, assisting with Package’ sales and membership inquiries, and ensuring a positive experience for all members. The Front Desk/Sales Associate must be knowledgeable about Gritncode services, classes, and programs to provide detailed information and support. This position emphasizes member satisfaction, excellent customer service, and a proactive approach to sales. Note: This job description highlights key responsibilities but is not exhaustive.
KEY RESPONSIBILITIES
OPERATIONAL EXCELLENCE
SALES AND MEMBERSHIP
CUSTOMER SERVICE
ADMINISTRATION
SUSTAINED LEARNING & DEVELOPMENT
SAFETY
POSITION REQUIREMENTS
EDUCATION & EXPERIENCE
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