Food & Beverage - Host / Hostess
Job Description
Job Summary:
As a Food & Beverage Host/Hostess, you will be responsible for welcoming guests, seating them, and ensuring a smooth dining experience by providing excellent customer service.
Job Responsibility:
- Greet guests as they arrive at the restaurant and seat them according to their preferences and the seating chart
- Provide menus and assist guests with any questions or special requests
- Take reservations over the phone or in person and manage the seating plan efficiently
- Communicate with the kitchen and waitstaff to ensure smooth service and resolve any issues that may arise
- Monitor the dining area to ensure cleanliness and a pleasant atmosphere for guests
Candidate Requirements:
- Proven experience as a Host/Hostess or similar customer service role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle stressful situations calmly
- Strong organizational skills and attention to detail
- Knowledge of restaurant operations and customer service best practices
Skills
Skills:
- Excellent customer service skills
- Strong communication and interpersonal abilities
- Ability to work well under pressure
- Organizational skills
- Ability to multitask
- Knowledge of restaurant procedures and etiquette
- Problem-solving skills
- Attention to detail
- Team player
- Positive attitude and friendly demeanor
Job Location Dubai, UAE Department Food & Beverage Located by the beach on Dubai’s glamorous and cosmopolitan leisure and retail promenade, The Walk, Amwaj Rotana is one of the finest five-star luxury hotels in the Marina district. With popular attractions right on its doorstep, from the famous Jumeirah Beach and bustling Beach Mall with its children’s waterpark, to Bluewaters Island, home to the world’s tallest Ferris Wheel, Ain Dubai, ... it is a convenient and luxurious destination for business and leisure travellers. Dubai International Airport and Al Maktoum International are both a 25-minute drive from the property. Enjoy the sophistication and space of our 301 elegantly-furnished rooms and suites, all featuring private balconies with stunning views of Jumeirah Beach, the Arabian Gulf and the Palm Jumeirah, plus complimentary Wi-Fi. Upgrade to our bespoke Club Rotana rooms and make the most of our hotel-within-a-hotel concept offering exclusive benefits and privileges, including lounge access. Experience our award-winning food and beverage venues including the world-famous Benihana Restaurant, serving delicious American-Japanese Teppanyaki; JB’s Gastropub, with a menu inspired by British and American pub favourites; the chic Rosso Restaurant and Bar offering authentic Italian flair; and our all-day dining venue, Horizon, showcasing the world’s most popular cuisines. For a casual get together with friends, try the funky Arabesque Fumo Lounge by Rosso; sip a relaxing drink by the pool at the Sundeck Pool Bar; or enjoy a quick bite and coffee or freshly-squeezed juice at the Atrium Lobby Lounge. For business meetings or events with distinction, choose from three conference rooms and the world-class Sadaf Ballroom, all equipped with state-of-the-art technologies. Keep in shape or take time to relax at the Bodylines Fitness & Wellness Club with outdoor swimming pools and a sun terrace, a fully-equipped fitness centre, a Jacuzzi, steam and sauna rooms and beautiful Jumeirah coastline views as a backdrop.
