FM Admin & Quality Control (Outsourced)

Role       : FM Admin & Quality Control
Location : Across UAE
Role Purpose:
FM Admin support and Quality Control of the FM Services throughout ADIB.
    
Key Accountabilities of the role      

• Responsible for the quality control of ADIB’s FM services.
• Responsible for enhancing the ADIB FM helpdesk and services to ensure maximum internal customer satisfaction.
• Responsible for tracking main activities of the FM services providers of ADIB.
• Responsible for supporting the FM team in managing building and equipment maintenance schedules, and testing building systems.
• Represent the Facilities Department in inter-departmental meetings to support and facilitate.
• Communication and action between departments on all FM related issues.
• Coordinate all Facilities Activities, work direction, and support systems.
• Provide administrative support to the Central Facilities team.
• Entering system data and providing the overall system administration.
• Coordinate service requests with Facility Management and/or external vendors.
• Ensure all equipment is operational; coordinate repairs as required.
• Investigate equipment upgrade alternatives and offer suggestions to management.
• Provide back up for Corporate Facility Manager to resolve or coordinate resolution for all facilities requests.
   

Specialist Skills / Technical Knowledge Required for this role:
 

• Knowledge of FM systems (Concept Evolution / CAFM System…)