Field Service Engineer - Marine Solutions

Job Summary:

Emerson's 'Marine Solutions' Measurement and Analytical range includes Radar Tank Gauging Systems, Valve Remote Control Systems, Micro Motion Coriolis Flow meters, and Pressure and Temperature measurement systems for safe ship operations. Our portfolio enables customers to take proactive action before changes impact equipment performance and cause downtime. As a Service Engineer you will be the face of Emerson in front of our key customers within the Marine and Offshore industry

This role is based in our Dubai Campus, but responsible for the MEA and Indian sub-continent region, we have a new vacancy in our highly successful Marine Solutions Service team, part of the wider Measurement Solutions.

In this Role, Your Responsibilities Will Be:

• Ensuring you are fully prepared for the service call prior to attending the client site, including ensuring spares are available
• Perform onboard service and onsite commissioning within the region and worldwide.
• Participate in the testing, calibration and verification of system setup of Emerson products and supplies of Marine systems.
• Understanding the customer requirement fully in order to provide an efficient and optimum solution
• Ensuring service reports are completed and signed in all respects, prior to submission
• Provide comprehensive remote support to customers to ensure their continuing loyalty
• Setting up, installing, configuring and maintaining simulation/demo tools or systems in the workshop/office as required
• Carrying out “On the Job Training” when possible, for the rest of the team to share knowledge and experience
• Recognize and accept HSE Roles & Responsibilities as defined in Emerson's Company Policy and Procedures
• Be prepared to travel up to 70% of your time across the Middle East & Africa and India region

Who You Are:

• You are customer-focused and driven by a passion for making a meaningful impact,
• Always going above and beyond to find the best solutions.
• You constantly challenge yourself to reach new achievements and are unafraid to question conventional methods,
• Offering innovative solutions to problems. You work independently with a structured approach and consistently uphold integrity as the face of our company to our customers.
• Occasionally, you may need to travel during evenings and weekends, depending on business needs.

For This Role, You Will Need:

• Minimum 5 years of experience preferably on Marine automation, electrical and Hydraulic systems.
• Ability to lead change and alignment on new concepts and approaches through persistence, self-motivation, follow-through, and commitment.
• Great teammate who builds and maintains positive team member relations.
• Able to manage and schedule multiple priorities and meet deadlines.
• Good technical and communications skills.
• Recognize and accept HSE Roles & Responsibilities as defined in Emerson’s Company Procedures.

Preferred Qualifications that Set You Apart:

• Bachelor’s degree in engineering, preferably in Electrical, Electronics, Marine or Instrumentation.
• A Valid UAE driving License is an advantage

Our Offer to You!

We recognize the importance of employee wellbeing and know that to do your best you have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.