Make A Difference For Those Who Make The World™
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of nearly 60,000 professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER®.
What You’ll Do?
The Field Sales Specialist provides comprehensive support for customers, including promotion of products in the catalog for their reference brand. Additionally, supports customers from a technical point of view and performs training activities for and at the customers on request. And finally assist customers in the preparation of exhibition spaces, ensuring a successful and impactful display.
Responsibilities:
Continuously update product knowledge and build competence in proposing effective solutions via demonstrations for end-user applications highlighting features benefits and advantages. Stay up to date with product knowledge, business flow and market dynamic. Always deliver exceptional customer service including after sales service. Conduct market research on new products and communicate the ‘voice of the customer’ back to Marketing/ product management teams. Identify needs of the end-user, propose, and expedite the solution. Ensure the marketing objectives are met by focusing on categories that increase brand share. Product and safety training to end-user to support customers in driving higher productivity by correct usage of tools and accessories. New product launches to the end-user Support Marketing events such as end-user meets and road shows. Help customers determine which product is the right choice for them. Demonstrate product functionality accurately and completely. Follow up with potential customers. Organise and ensure execution of a Dealer Training Programme in the local market. Updating salesforce system with the potential customers & opportunity funnel. Recommend product enhancements and updates to identify new business opportunities. Support marketing team in developing the marketing strategies for profitability.
What We Need?
Excellent customer focus and demonstrate teamwork by engaging cross-functional support, exhibit planning and implementation skills, possess personal and professional integrity, have a high level of drive, energy, enthusiasm, and determination to succeed, as well as technical understanding of products and commercial awareness.
The ideal candidate should possess research skills, including the ability to collect and analyze data, select appropriate research methodologies, design research studies, and try new methods when appropriate. He should have strong time management skills to juggle multiple tasks and manage information flow between departments and business units for smooth operations. Additionally, he should have problem-solving skills to address issues like customer dissatisfaction and be highly organized to handle multiple tasks and keep track of customer and product information.
Who You Are?
You always strive to do a good job, but wouldn’t it be great if you could do your job and do a world of good? You care about quality – at every level. You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. In fact, you embrace it.
How You’ll Feel?
We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:
What’s more, you’ll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.
We Don’t Just Build The World, We Build Innovative Technology Too.
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
Who We Are
We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
What You’ll Also Get
Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development:
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.
Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.