Facility Management Consultant
Make a difference every day
We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".
Your Opportunity
Serco #plusimpact is currently talent pooling for upcoming opportunities. Join our talent pool for consideration in future roles within our organization.
Key Accountabilities
- Lead the development, global best practice benchmarking and production of facility management procedures and standards as well as scope of works, specifications in terms of both hard and soft services
- Provide facility management subject matter expertise
- Engage and maintain close working relationships within the client in order to optimize O&M best practices
- Assisting the Serco’s Consultancy team with their implementation by providing understanding of the desired standards as SME on O&M elements such as:
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- Post Maintenance Testing (including routine acceptance criteria).
- System-Engineering Programmes over critical systems life cycles.
- Equipment/ Tool Control (including control, use, storage, scheduling and safety), and Measuring and Test Equipment (M&TE)
- Configuration Management (including a change control process).
- Standardized Grounds and Landscaping schedules and templates.
- Facility Management (FM), that address facility safety, surveillances and inspections, seasonal planning and customer service.
- Emergency Management, that address preparedness, drills and action plans for emergencies.
- Space, Energy, and Cleaning Management.
- Procurement processes for goods and services in support of O&M.
- Develop, review and amend procedures and processes, including:
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- Health and safety
- Environmental
- Waste management
- Quality assurance
- Continuous improvement
- Establish a detailed and comprehensive SoW and specifications for all client’s existing community services in-line with international best practices
- Review, develop, consolidate and optimise the SoW of all client’s existing community services contracts aligned with international standards and the local market
- Provide tendering documents that are specific to the facilities of the client in so far as strategy, design and technical details and operating procedures manual and FM Strategy
- Evaluate the possibility of incentive approach FM Model
Specific Requirements
- 12-15 years minimum experience in related field on national / international major initiatives and developments.
- Expert in development and implementation of best practice standards and processes.
- Extensive experience of working internationally (preference for Middle East / UAE).
- Excellent verbal and written communication skills.
- A proven track record of instituting continuous improvement and change management
- Previous Consulting/ Advisory experience preferred
Knowledge
- Demonstrable subject matter expertise (and where appropriate accreditation) across the following elements of O&M:
- Maintenance Planning/ Work Control
- Operating Procedures Development
- Post Maintenance Testing
- Systems Engineering Programming
- Configuration Management
- Grounds and Landscaping Management
- Facility Management (Hard & Soft Services)
- Emergency Management
- Space Management
- Energy Management
- Janitorial / Cleaning Procedure Definition
Qualifications
Bachelor of Science / Engineering in engineering discipline from an accredited university.
What’s in it for you?
At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:
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Competitive monthly pay and allowances that are commensurate with the role and industry standards
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Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing
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We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards
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We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones
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We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture
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We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.
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As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.
Join Us
At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.
Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.
