Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces. Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real time. With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar.
What You'll Do?
Greet the guests with a pleasant attitude; escort them to their assigned dining area and present menus while introducing the waitstaff. Address any immediate questions they may have.
Inform guests of current promotions and introduce their server to ensure a smooth transition to the service staff.
Answer incoming reservation requests and provide excellent service in response to inquiries.
Manage the customers in queue and ensure to address them timely.
Contribute to team success by assisting with related tasks as needed.
What We Are Looking For?
Minimum of 1 -2 years of experience in a similar role and industry.
Excellent English communication skills [additional languages is a plus].
Ability to describe and explain the menu to guests.
To be able to work in an indoor and outdoor environment.
Strong interpersonal skills and a collaborative team player.
Highly self-motivated with the ability to inspire others.
Demonstrated leadership and multitasking abilities.
