Embassy Suites Dubai Business Bay location Dubai, Dubai, United Arab Emirates category Hotel Full-time HOT0BCIR Posted: Feb 5th 2025 An Executive Secretary / Quality Champion provides support to the Cluster General Manager in the Executive Office. This role oversees all administrative functions including proper distribution of internal and external mail and correspondence, and maintenance of effective Executive Office operations . · Monitor guest feedback through the Stay Experience Platform, track defects, and liaise with HODs to address and eliminate recurring issues. · Minimum 3 years similar experience in a medium-large size hotel part of international hotel chain · Previous experience in hotel operational departments / customer service · Degree in Business Administration or equivalent preferred. Additional relevant work experience may substitute for degree · Excellent English language skills verbal & written. Arabic language is an advantage. · GCC experience is an advantage · Strong organizational skills, multi-task oriented and good time management · Strong communication and human-relation skills · Ability to stay organized, manage multiple tasks effectively and strong follow-up skills · Familiarity with online review platforms and quality audit tools. · Positive, enthusiastic, and dedicated to delivering a superior guest experience. · Proficient time management skills and ability to multi-task is critical to this varied and exciting role
