• Helping the department in the absence of the Patient Care Manager to manage the day-to-day routine in the Medical Center.
• Ensures patients are admitted in accordance with hospital policies and procedures.
• Develops and achieves departmental goals and objectives by gathering patient, demographic, insurance and financial information.
• Reduces admissions conflicts and discrepancies by collaborating with physicians and assigns beds according to priority
• Performs regular audits to ensure proper handling and accuracy of all patient data to ensure revenue for hospital.
• Improves delivery of patient care by integrating admissions procedures with other care staff, including working with various hospital departments
• Continuously works to achieve hospital goals. Accepts ownership for actions and decisions, accomplishments and actively explores new opportunities on the job to enhance skills and knowledge.
• Communicates with patients, their families, proxies and admitting staff to ensure rules, regulations and procedures are followed.
• Analyses statistics or other data to determine the level of hospital’s customer service.
• Prepares reports and analyses highlighting progress, adverse trends and suggesting appropriate recommendations or conclusions.
• Responds to customer requests and questions regarding services, products and account information. Analyzes and rectifies customer concerns using established procedures.
• Perceives and interprets patient needs and translates them into effective solutions.
• Supports employee involvement in decision making and problem solving and facilitates dialogue between patients, physicians, nurses and administrative managers to resolve patient complaints and problems.
• Enhances professional growth, training and development through participation in educational programs, current literature, in service meetings and workshops.
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.