Calendar Management: Manage and organize the CEO's calendar, including scheduling meetings, appointments, and travel arrangements.
Metric: Decrease in scheduling conflicts by 90%; feedback from CEO on timeliness.
Communications Handling: Handle incoming and outgoing communications on behalf of the CEO.
Metric: Response time under 2 hours for all urgent communications; less than 24 hours for non-urgent.
Meeting Preparation: Prepare meeting agendas and briefs, ensuring the CEO is well-prepared for all engagements.
Metric: CEO rating of >70 on preparedness using Net Promoter Score (NPS).
Expense and Budget Management: Manage and submit expense reports to company intranet.
Metric: Accuracy of reports with less than 2% error rate and all expenses of CEO uploaded within 48 hrs
Performance Support: De-risk the business by challenging CEO, his peers and his direct reports on their OKRs, and KPIs fast tracking blockages, driving CIs so that corporate OKRs are green
Metric: Ensure all blockages assigned to CEO are managed against a rating >85 from his peers and direct reports using Net Promoter Score (NPS).
Qualifications
Bachelor's degree
Proficient in Microsoft Office suite\
Experience in managing multiple priorities, administrative coordination.
Well-organized, detail-oriented, ability to multi-task with great follow-up skills
