Responsible for escrow product management activities, with a specific focus on JOP and RE activities across all emirates.
Screening all client requests as per regulations and bank policies.
Overseeing the preparation of reports for regulatory submissions.
Working in coordination with the sales and relationship teams on deals.
Handling product risk and compliance activities, including client-specific requests.
Managing client/regulatory requests and inquiries.
Reconciling and managing all projects to comply with regulations.
KEY ACCOUNTABILITIES:
(This section shall not be customized to reflect accountabilities unique to one role. Please use Section 5 to capture any accountabilities specific to the role, which are over and above those mentioned in this section.)
Support escrow product management, mainly in Real Estate & JOP.
Liaising with respective regulators for any clarification or additional information regarding escrow laws/regulations for the smooth conduct of escrow business.
Collaborate with different departments to deliver on product, process, and regulator/developer-related activities.
Review and monitor escrow account openings (Main and Retention) by liaising with RERA, ADREC, RAK-RERA, and clients, and collaborate with regulators, developers, and the relationship team.
Ensure monitoring of payments under different heads, such as construction, consultancy, sales and marketing, and land payment, in line with the regulations of each Emirate.
Regulatory reporting, compliance, and MIS oversight, including the review and submission of all mandatory reports to RERA, DMAT, and RERA-RAK on a timely basis.
Responsible for maintaining and complying with the regulatory and legal compliance requirements of all escrow products, in line with the approved Product Program.
Manage RERA/external/internal audits and exceptional/specific information sought by respective regulators or local courts.
QUALIFICATIONS & EXPERIENCE:
Knowledge:
Experienced in escrow operations, escrow laws, and regulations.
Knowledge of real estate and owners’ associations regulations.
Excellent communication, analytical, and customer service skills.
Strong knowledge and use of Microsoft Office, mainly Excel and PowerPoint.
Proficient in business English.
Key Attributes:
A self-starter, motivated, with a willingness to undertake self-learning and work under pressure.
Ability to analyze and understand project credentials, with good numerical skills for project and revenue assessments.
Strong interpersonal skills.
Excellent verbal and written communication skills, with the ability to articulate concepts effectively.
Experience:
Preferably experienced in escrow services, mainly operations.
Knowledge of RE escrow laws and regulations across the UAE.
Good understanding of local and international GTB products, international cash management practices, and digital platform operations.
Skills:
Strong results-oriented individual.
Ability to manage high workloads within a pressurized environment.
Multi-tasking abilities.
Strong organizational and planning skills.
Excellent communication, negotiation, and problem-solving skills.
Strong work ethic, with a willingness to take a "hands-on" approach.
Education:
Minimum of a bachelor's degree.
Degree in Finance, Accountancy, or Legal preferred.
