Employee Banking Team Leader
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further
Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.We are currently seeking an ambitious individual to join our Wealth and Personal Banking team, working together with colleagues to define, manage and achieve divisional business targets.
In this role, you will:The Employee Banking Team Leader will be responsible to manage a team that will be focused on achieving overall business Annual Operating Plan in terms of Sales & Revenue across all core products within the sector they have been allotted; this includes the growth in terms of soliciting quality New to Bank business & cross selling relevant products. In addition to Sales & Relationship management, the job holder provides inputs in product enhancement, performance and product strategy within the operating environment to lead & maximize profitable sales growth of business in terms of acquisition and providing superior customer experience. • Meeting Annual Operating Plan targets• Develop strategies to achieve targets by efficiently managing, developing and supervising a team within a particular sector• Ensure the teams meets group standards of Customer service, Compliance and technical knowledge through ongoing training and accreditation • Build high standards of external & internal customer service, efficiency & productivity in line with strategic & operating objectives• Support other cross line businesses within the Wealth Personal Banking world such as Jade, Premier, Mortgage, Auto, Wealth • Work closely with the Corporate Account Managers in designing and building sales and distribution strategy for all Approved Employers List companies under their assigned territories and providing the team with a competitive edge• Work individually on a portfolio along with the team and drive efforts to improve penetration across companies within their portfolio• Encourage teams to work on listing new companies within their sector and drive the momentum that will help in achieving their targets. • Develop a Training pathway and Career progression plan for the team • Ensure robust Activity management system in place in line with Retail Incentive Framework guidelines• Maintain Internal control standards, including timely implementation of internal and external audit points