Career Area:
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
The EAME Sales and Marketing team of the Global Construction and Infrastructure (GCI) Division is focused on delivering profitable growth through sales, marketing, and services with our dealers and customers.
Job Purpose:
We have an exciting opportunity for you to join the team as a Senior Sales Support Consultant covering in priority our Motor Graders products in EAME. In this role, you will support the achievement of the business plan by monitoring the business and generating recommendations that contribute to both the short-term and long-term initiatives of these plans.
What You Will Do:
Consulting with the product groups, districts, and dealers in developing and implementing customer solutions designed to maximize product value and price.
Designing correct business plan shortfalls and capitalizing on identified incremental sales opportunities.
Resolving issues related to the products and overall commercial performance in the territory.
Overseeing PINS trends, demand fluctuations, and basic customer requirements.
Developing new prospects, establishing customers, and finding opportunity to introduce an organization's products and services.
Key Skills for Your Successful Assignment:
Extensive level of experience in:
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Value Selling: ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
Decision Making and Critical Thinking: ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications and Relationship Management: ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors to best engage and maintain healthy and effective working relationships with clients, vendors and peers.
Working knowledge of:
Negotiating: ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
Industry Expertise: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters.
Business Development: Knowledge of business development tools, techniques, and approaches; ability to explore and develop potential areas of business growth for the organization.
Top Candidates Will Also Have:
8+ years of experience in commercial or engineering positions involving ongoing dealer or customer collaboration.
Demonstrated ability to work independently in a fast-paced environment.
Previous experience in developing sales of a new product and services portfolio.
Knowledge of Caterpillar products and applications.
Strong leadership and organizational capabilities.
What We Offer:
From day one, you are set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company. You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.
Additional Information:
Please submit your CV in English.
Travel time: on average 30% mostly within EAME.
Flexible work arrangement policy (40% work from home).
Posting Dates:
Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Join our Talent Community.