Downhole Field Services Manager
Job Description
Reports to: General Manager – Field Services & VP Sales & Marketing Oil and Gas
Category: FTE
Unit / Division / Department / Section: Field Services
Location – Dubai
JOB PURPOSE
Develop and manage the service activity offered for the oil and gas downhole applications. Be the subject matter expert within FPI worldwide ensuring the level of services provided are in line with the oil and gas industry best practices
KEY ACCOUNTABILITIES
Technical Subject Matter Expert – Field service Downhole
Ensure the Field Service procedures used for the installation of FPI downhole products are well optimised considering the customer field environment. Liaise with PID downhole product experts to update the procedures when required. Manage the reporting of the downhole field service jobs. Ensure all activities are documented by site Supervisors, Site QC and Site HSE (when applicable) personnel to meet company and audit requirements. Support the field service teams for technical matters related to the field inspection of downhole products. Support the QA/QC team for customer claims and investigations related to field service activity Validate and publish periodical lessons learned and best practices related to field service activity Confirm the compatibility of running tools and accessories with fiberglass pipes.
Competency management of the downhole Field Service manpower
Manage the competency level of the field service engineers. Develop a training program to qualify the field service engineers. Assist the recruitment of new field service engineers for downhole Ensure meeting the costumer service level expectations
Coordinate the downhole Field service activity
Liaise with the local sales teams to monitor the needs for field service engineers. Ensure sufficient manpower is available to support the development of the downhole activity in all the geo markets. Liaise with the local field service manager to optimise the use of existing resources. Organise when needed with the respective field service managers, the temporary allocation of a field service engineer outside his geographical perimeter. Manage the reporting of the service activity for downhole
Development of service activity
Capture the needs for any new services and develop solutions with the support of the required department. Support the sales teams worldwide to promote our service portfolio developing the proper value proposition Establish and review SOW of service contracts as needed
QHSE
Comply with relevant safety, quality and environmental control procedures and instructions. Report unsafe acts, incidents, or safety violations. Develop a safety culture by ensuring all staff comply with HSE policies and procedures. Participate in QHSE audits, incident reporting, customer claim investigation, and review of QHSE performances as required. Ensure all the field service teams deliver the same level of quality worldwide. Encourage the field service teams to share and develop best practices.
SPAN OF Communication
Internal: Field service managers, PID, Projects, Market Development, Technical sales and Sales managers, Production and QC Departments External: End Users, Service Providers, Contractors, Subcontractors, Third Party Inspectors
Job relevant information (boundaries & decision-making authority)
Allocate manpower and activities at site.
Skills
Required Qualifications:
Preferably Mechanical or Petroleum Engineer
Preferred Experience:
5 to 10 years of managing Drilling & Workover Services operations (Tubular Running Services), including resources allocation. Minimum 5 to 10 years of Drilling & Workover Services (Tubular Running Services) operations field
Job-Specific Skills:
Strong experience in Drilling and Workover operations and service. Strong experience in Tubular Running Service (TRS). Fair experience in fiber glass pipe manufacturing and installation. Commercial mindset to capture and develop new service needs.
COMPETENCIES
Leadership & Teamwork Problem Solving Communication & Presentation Skills Commercial Mindset Analysis & Reporting
Education
Mechanical or Petroleum Engineer
Job Location Dubai, UAE Years of Experience Min: 5 Max: 10
