Ensure that all documents involved in the process are documented, stamped, filed and stored in a systematic and in a methodical manner.
To ensure that copy of all documents that had been faxed is maintained in the department.
Coordinate with the insurance department on a continuous basis with the regard to the completeness and accuracy of all insurance related documents that is being faxed.
Ensure reporting to the supervisor with regard to any concerns, suggestions, updating of any numbers which normally will be intimated and updated in the memory of the fax server by the administration.
To ensure that all documents filed are tracked accordingly as and when the need arises.
To categorize and store the inward documents which are inclusive of the approvals, further information, regrets or any insurance related query through software provided and facilitated by the scanning process in a particular format which would intimate the concerned department to take appropriate actions for further management.
To adhere to the confidentiality policy of the hospital at all times and to ensure that no documents are lying unattended to in the department.
Inform the senior management only of any notifications which involves sensitive, time bound and confidential information or which involves any intimation from government bodies or corporate.
Inform the supervisor and senior management of any updates, changes, renewals on a continuous basis whether related to insurance or not.
Performs other related duties incidental to the work described herein as and when assigned by the senior management.
