Distribution Transformer Application Engineer

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Job Description:

You as a Distribution Transformer Application Engineer will be part of Hitachi Energy business based in Dubai, UAE (flexible for Egypt/Turkey). You will Lead the regional Application Engineering & Business Development activities related for the transformer portfolio by understanding Market Trends and secure the anticipated growth impact.

Your responsibilities:

• Fulfilling the Customer facing dimensions, activities shall include organizing and conducting Customer Technical Trainings (CTT’s), attending industry conferences, customer visits, specification influencing recommendations & reviews, tender negotiation clarification, off cycle technical and knowledge support to customer contacts.
• Fulfilling the internal Hitachi Energy facing dimensions, activities shall include internal technical trainings (HIIT’s) and Customer relationship presentations, tender strategy & negotiation recommendations. Engage factory and tender engineering teams to develop and deploy trust, acceptance and team integration, Customer support during FAT, post order problem solving.
• Developing and implementing KPI’s and targets for the Transformer portfolio to provide visibility of activity and outcomes in the dimensions listed above. The metrics for her/his performance review might include the number of CTT’s, HIIT’s, specifications influenced.
• Contributing to and follow a structured market plan combining the technical info gathered with customers while deploying a strategic overview mindset.
• Ensuring that all Customer interactions are reported in SFDC and pursue its support by the M&S team of the Hub.
• Ability to develop one’s own technical presentations, additionally use colleagues and BL technical presentations supported by underlying deep understanding of the topics.
• Understanding of all transformer portfolio for different segments and applications and will support from a technical knowledge point of view the WCFE Team for the Marketing and Sales activities of the HUB and represents the interests of the GPG/BL in the given Country/Region.
• Providing customer feedback as well as strategic marketing inputs to GPG / GPMM and support the market analysis validation and competitive landscape and heat maps.
• Supporting and engage closely within Application Engineering teamsa
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background            

• A bachelor’s degree in electrical engineering. A master’s degree or Accreditation or participation in industry technical bodies (CIGRE, IEC etc.) is a plus.
• Proficiency in both spoken & written English language is required. Intercultural sensitiveness is required, with colleagues and customers from multi-countries in assigned region with good communication skills in oral and written. Language proficiency in Arabic and / or French is a plus
• Minimum 5 years of experience in technical roles like transformer design, technical interaction, directly with Customers in a tender or order execution capacity.
• Exposure to the sales and order execution process is a plus.
• Should have technical skills in transformers and be able to connect the technical teams to the marketing teams in the Demand countries within the HUB.
• Be willing to travel ~ 35%